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Home - Confidentiality Policy

Confidentiality Policy

Update info: 25.01.2025

Welcome to the confidentiality service for my coaching services. I am Olga Kurek, an ICF-accredited leadership and mental health coach based in Amsterdam, the Netherlands. I offer coaching to individuals and organizations worldwide. I am committed to protecting your privacy and providing a secure environment for coaching.

This policy explains how I handle your personal information and maintain confidentiality.

1. Commitment to Confidentiality

As a coach, I follow the International Coaching Federation (ICF) rules and comply with the General Data Protection Regulation (GDPR).

I handle all personal information carefully and aim to create a safe space where you can share your thoughts and grow personally and professionally.

2. Information Covered by Confidentiality

Confidentiality applies to all the information you share during our coaching sessions. This includes:

  • Personal Details: Your name, contact details, and personal background.
  • Professional Details: Your job title, organization, career goals, and challenges.
  • Sensitive Information: Any mental health concerns or personal issues you discuss with me.

This information will stay private unless required otherwise (explained in Section 3).

3. Exceptions to Confidentiality

While I prioritize confidentiality, there are certain situations where I must share information. These include:

  • Legal Requirements: If the law requires it, such as in cases of harm to yourself or others.
  • Explicit Consent: If you give me written permission to share specific information.
  • Professional Supervision: If I discuss coaching details anonymously for supervision or professional growth.

In all cases, I aim to keep your trust and handle disclosures responsibly.

4. Record Keeping and Data Security

Your data is secure with me. To protect your information:

  • I store coaching records on password-protected devices. I use encryption when needed.
  • I keep records for up to 7 years, as required by law. After this time, I delete or anonymize the data.

These practices ensure your privacy is protected throughout our coaching relationship.

5. Communication Confidentiality

I use secure platforms for communication, including:

  • Emails
  • Phone calls
  • Virtual sessions

Although I take steps to secure all communications, no online system is 100% risk-free. I do my best to minimize any risks.

6. Client Rights

You have the right to:

  • Know how your data is used.
  • Request a copy of your data.
  • Fix errors in your data or ask for it to be deleted.
  • Share concerns about privacy or confidentiality with me.

For more details on how I handle your data, please read my Privacy Policy.

7. Ethical Standards

As an ICF-accredited coach, I follow the ICF Code of Ethics. This ensures I always act with integrity, professionalism, and respect for your privacy.

If you have questions or concerns, feel free to contact me. I am here to address your concerns and ensure a safe coaching experience.

8. Contact Information

If you have questions about this policy, please contact me:

  • Name: Olga Kurek
  • Email: info@olgakurek.com
  • Phone: +31 619 377995
  • Address: Deurloostraat 56H, 1078 JE Amsterdam, The Netherlands

If you believe your privacy has been violated, you can file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) or your local authority.

9. Continuous Commitment

This policy shows my dedication to keeping your information private. I aim to create a safe and trusted space where you feel comfortable to grow.

Thank you for trusting me with your journey.

Last Updated: 09 January 2025